Accessible Newsletters & Emails

Creating accessible digital content helps everyone — including people who use assistive technology such as screen readers. Follow these best practices when designing newsletters and emails.

Headings

  • Make sure headings are in the correct order.

  • Best Practice: Do not link headings; this can cause confusion for screen reader users.

  • Every newsletter or email should have only one H1 (main heading).

  • Don’t use headings just to make text large or bold — use them to organize content.

  • Follow heading hierarchy:

    • ✅ H2 → H3 (correct)

    • ❌ H2 → H6 (incorrect)

Images

  • Always include alt text that briefly explains what the image shows or communicates.

  • ❌ “Image of flyer” or “Image”

  • ✅ “Students working together in a classroom”

  • Embed images directly into emails — don’t link to hosted images.

  • Avoid using images of text (like flyers). Type or paste the text directly into the content editor.

  • Some users turn off images, and screen readers cannot read text that’s part of an image.

❌ Inaccessible Example

bad accessibiity flier exampleion.

This is an example of a flyer embedded as one image. The actual words can’t be read or navigated by assistive technology.

✅ Accessible Example

Tuesday Leadership Lessons at U-Hour
Tuesdays, 12 – 12:30 PM via Zoom

In just a half hour, learn how to lead through these unique and challenging times.

  • April 14: Dr. Neff – Self Compassion's Power (TED Talk)

  • April 21: Building Trust in a Virtual Workspace (HBR.org)

  • April 28: Sreeram Iyer – Why Spirituality Matters in Corporate Leadership (TED Talk)

  • May 5: Teamwork and an NFL Star’s Retirement (Podcast)

Links

  • Write link text that makes sense on its own.

  • ❌ “Click here to register”

  • ✅ “Register for Classes”

  • Make each link phrase unique when they go to different pages.

  • Add an underline so links are easy to identify.

QR Codes

  • QR codes are helpful on printed flyers but not recommended for digital content.

  • In digital formats, always use links or buttons instead.

Color Contrast & Readability

  • All district content must have a contrast ratio of 4.5:1 or higher and use a readable font size.

  • Test your color choices with the WebAIM Color Contrast Checker.

  • Don’t rely on color alone to convey meaning — color-coded text may be invisible to users with color blindness or low screen brightness.

  • If color is used, add text labels or other cues to explain what it means.